Delivery Information

FREE Delivery On All UK Orders Over £75

Same Day Despatch

We pride ourselves on our speedy delivery, and dispatch most orders on the same day as we receive them. We keep stock of almost all of our lines to avoid delays; however please allow up to 10 days for delivery, either if we do not have stock of your item, or if it is made to order. Please feel free to call and check the progress of your order at any time. If there is a longer delay to delivery, then we will keep you well posted.

Next Day Delivery Service

We also offer a next working day delivery service. This costs and additional £4.50, and the order must be placed before 4pm on the previous day. This is only available within the UK, and you should receive your order by 1pm the following day. Please note that a next working day delivery is not guaranteed to arrive on a Saturday, if the order is placed on a Friday. However, this is a very rare occurence. NB: This is subject to the items ordered being in stock at the time.

Delivery Service Details

Our Packaging

Our packages are discreet with no identifying marks to show where the package has come from or what is inside.

UK Based Orders

For the UK we use the following services:

British Highlands

Please note that if you live in the Highlands area delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 days, depending on the destination.

European Orders

European orders usually arrive within 3 to 7 working days.

We deliver to the following countries

Tracking of you Order

For Next Day deliveries your unique tracking number will be emailed to you when we despatch your order. Alternatively you can call our Customer Services Department on 01923 813 460 for details on your tracking number.

Returns & Refunds

For more information, please visit our Returns and Refunds page here